Wednesday, April 20, 2011

Measure twice.. cut once but always start with why

It's an old carpenter's proverb but it applies equally to modern business, especially if performance metrics are easy to measure.

The other day I bumped into an acquaintance at CIC.. his legal services company was doing well and he said his next step was going to invest in a new website.

Why?

Now I'm a web technology guy and I'm always talking about how social media can be leveraged and optimized for almost every situation.. so he gave me a very perplexed look when I asked him why